My stay at the Intercontinental Shanghai Pudong was fantastic. The service was really good, especially from the team at the executive lounge who made me feel at home. While the hotel shows some signs of age, the cleanliness and attentiveness of the staff more than made up for it. The location is quite convenient for exploring Shanghai, although getting a taxi can sometimes be tricky.
Rooms
10.0
The presidential suite I stayed in was gargantuan and beautifully appointed. Although the bathroom fixtures were a bit dated, everything was functional and very clean.
Service
10.0
The staff throughout the hotel, especially those at the executive lounge, were zealous and attentive, catering to my every need with a smile. The concierge even helped me navigate local attractions and set up my WeChat account.
Location
9.0
The hotel is conveniently located nearby several attractions, including the Bund and Yu Garden. It's a short taxi ride away to explore these famous spots, though sometimes it can be a bit difficult to get a taxi.
Dining
10.0
The breakfast buffet was simply awesome with a huge variety of choices, including fresh juices and hot live cooking stations. Dining at the hotel is a delight with superb service.
Facilities
9.0
I appreciated the wide range of facilities offered, including room service and airport shuttle options, which made my stay even more comfortable.
Rowan
United Kingdom,
December
2024
5.2/10
I had an overall satisfying stay at the Intercontinental Shanghai Pudong. The hotel is well-maintained and offers excellent value for its price, although some areas like the spa and certain room facilities could use improvements. The location is convenient, close to the metro and plenty of dining options, making it easy to explore the city. My experience was elevated by the attentive staff who went out of their way to assist me during my stay.
Rooms
8.0
The room was clean, spacious, and comfortable, equipped with all necessary amenities. However, I did notice a recurring unpleasant odor coming from the drains. The bed was incredibly comfortable, allowing for a good night's sleep.
Service
10.0
The staff provided great service, always attentive and eager to help. Special thanks to the team at the Club Lounge who were exceptionally friendly and helpful throughout my stay.
Location
8.0
The hotel is centrally located in Pudong, making it easy to access many attractions including the metro. Despite being a bit outside the main tourist spots, I found it quite convenient for getting around Shanghai.
Dining
9.0
The breakfast buffet was impressive, with a great variety of options, including fresh juices. Dining at the hotel was good overall, with many international food choices available.
Facilities
7.0
While the hotel offers good facilities, I was disappointed with the spa and swimming pool, which were smaller than expected and not very inviting. Overall though, the essential amenities were well-kept.
Kevin
United Kingdom,
December
2024
7.4/10
I had a pleasant stay with friendly staff and a great breakfast, though I faced some issues with the room's outdated condition and air quality. The location is perfect for business travelers, but certain aspects could use improvement.
Rooms
6.0
The room was large and clean, but it felt quite old. There were signs of wear, like paint coming off the door and a hair dryer that seemed outdated.
Service
8.0
The staff were very professional and went above and beyond, especially in the restaurant where they remembered my preferences.
Location
9.0
The hotel is in the heart of the business center, making it super convenient. It's close to major attractions like the Pearl Tower and the subway station.
Dining
9.0
Breakfast offered a wide selection of high-quality international and local foods. I definitely enjoyed the dining experience.
Facilities
7.0
The gym was okay but lacked proper air conditioning control, and centralized air made the room stuffy at times.
Parker
United Kingdom,
November
2024
5.0/10
I had an really good stay at Intercontinental Shanghai Pudong. The warm welcome from the staff made me feel valued, and the luxurious amenities exceeded my expectations. however, the spa facilities could use some improvement in terms of cleanliness.
Rooms
10.0
The room was spacious, clean, and well-equipped, providing a comfortable experience throughout my stay.
Service
10.0
The staff were incredibly friendly and attentive. they remembered my preferences and went out of their way to provide very good service, especially in the executive lounge.
Location
10.0
The hotel has a great location, close to many attractions and easily accessible by metro. it made exploring the city very convenient.
Dining
10.0
Dining was fantastic with a diverse selection of local and international cuisines. breakfast featured delicious options like fresh juices, egg rolls, and Xiaolongbao.
Facilities
8.0
The hotel offered numerous facilities including room service and business areas, although the spa and swimming pool felt somewhat lacking for a luxury hotel.
Emerson
United Kingdom,
November
2024
5.6/10
My recent stay at Intercontinental Shanghai Pudong was quite enjoyable. The location is perfect for business and leisure, being close to shopping and the metro (not to mention the amazing views of the skyline!). While the air conditioning in my room wasn't adjustable and the facilities felt somewhat dated, the staff's service was really good and made up for any shortcomings.
Rooms
8.0
I was pleased with the spacious room on level 17, though I sensed a bit of an odor which might have lingered after cleaning. The decor and art pieces were lovely, and the desk space was good for my work needs.
Service
9.0
The staff truly went above and beyond. From the quick check-in to their attentiveness in the club lounge and even helping with taxi change, I felt well taken care of.
Location
10.0
This hotel is slapped right in the heart of the business district and close to major attractions like the Pearl Tower. Super convenient for exploring the city, I could walk to many locations, which was a huge plus.
Dining
9.0
I thoroughly enjoyed the diverse breakfast buffet, with plenty of options from Asian dishes to freshly squeezed juices. I also had a good meal at the Chinese restaurant; their local dishes were fantastic.
Facilities
7.0
The range of facilities was good, but I did notice the presence of some vintage elements in the room (like the centralized air conditioning) that could use an update. However, services like room service were efficient.
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Intercontinental Shanghai Pudong By Ihg Hotel20.04
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21.04.2025